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Ssr History

Derived entity for the chronological log of transitions through the Single Sales Record (SSR) lifecycle. Sequence: Lead Gen -> Untouched -> Prospecting -> New Logo -> Post-Sales Support -> Existing Customer Selling.

Fields

EntityField NameDisplay NameData TypeField LengthDescriptionDeprecatedField Name SfdcField Name Msdyn
ssr_history_sys_as_ofAs of DateDATETIMEThe date of the last data request from the platformfalse
ssr_history_sys_doc_idDoc IDSTRING50Unique record identifier, based on the ID of the document in the remote system (such as Salesforce ID)false
ssr_history_sys_filt_end_dateFilter End DateDATEThe end date of the record, stripped of timefalse
ssr_history_sys_filt_start_dateFilter Start DateDATEThe start date of the record, stripped of timefalse
ssr_history_sys_ssr_idSSR IDSTRING50Id of the SSR document the record belongs tofalse
ssr_historyaccount_crm_custom_value_1Account CRM Custom Value 1STRING150Custom categorical variable on the accountfalse
ssr_historyaccount_crm_custom_value_2Account CRM Custom Value 2STRING150Custom categorical variable on the accountfalse
ssr_historyaccount_crm_custom_value_3Account CRM Custom Value 3STRING150Custom categorical variable on the accountfalse
ssr_historyentity_account_idEntity Account IDSTRING50Account id, if account already existsfalse
ssr_historyentity_crm_custom_value_1Entity CRM Custom Value 1STRING150Custom categorical variablefalse
ssr_historyentity_crm_custom_value_2Entity CRM Custom Value 2STRING150Custom categorical variablefalse
ssr_historyentity_crm_custom_value_3Entity CRM Custom Value 3STRING150Custom categorical variablefalse
ssr_historyentity_hat_lead_recycledEntity Hat Lead RecycledBOOLEANBoolean flag that indicates whether the current step is recycledfalse
ssr_historyentity_hat_lead_restartedEntity Hat Lead RestartedBOOLEANBoolean flag that indicates whether the current step is restartedfalse
ssr_historyentity_hat_lead_winbackEntity Hat Lead WinbackBOOLEANBoolean flag that indicates whether the current step is winbackfalse
ssr_historyentity_lead_idEntity Lead IDSTRING50Lead id, if the prospecting object is a leadfalse
ssr_historyentity_opp_idEntity Opp IDSTRING50Opportunity id on selling steps, first opportunity id on steps prior to that, last opportunity id on post-sales support stepsfalse
ssr_historyentity_primaryEntity PrimarySTRING50Entity of the primary object related to the stepfalse
ssr_historyentity_primary_crm_compltEntity Primary CRM CompletenessFLOATCompleteness score of the account based on the CRM datafalse
ssr_historyentity_primary_doc_idEntity Primary Doc IDSTRING50Unique record identifier of the primary object related to the step, based on the ID of the document in the remote system (such as Salesforce ID)false
ssr_historyentity_primary_trueai_compltEntity Primary CompletenessFLOATCompleteness score of the account based on the standardized datafalse
ssr_historyentity_qual_bucketEntity Quality BucketSTRING50Quality bucket based on the probability of successfalse
ssr_historyentity_qual_bucket_numEntity Quality Bucket NumINTEGERQuality bucket expressed as an integer from 1 to 5 based on the probability of successfalse
ssr_historyopp_arr_amtOpp ARR AmountCURRENCYOpportunity's ARR amountfalse
ssr_historyopp_booking_amtOpp Booking AmountCURRENCYOpportunity's booking amountfalse
ssr_historyopp_crm_pipeline_nameOpp CRM Pipeline NameSTRING150CRM pipeline namefalse
ssr_historyopp_crm_stageOpp CRM StageSTRING150Opportunity's current CRM stage name, present in selling stepsfalse
ssr_historyopp_crm_typeOpp CRM TypeSTRING50Opportunity's CRM type, present in selling stepsfalse
ssr_historyopp_cross_sale_amtOpp Cross-Sale AmountCURRENCYOpportunity's cross-sale amountfalse
ssr_historyopp_downgrade_amtOpp downgrade AmountCURRENCYOpportunity's downgrade amountfalse
ssr_historyopp_erpOpp Is ERPBOOLEAN50Boolean flag that indicates whether the current step is based on an ERP orderfalse
ssr_historyopp_existing_customer_selling_combinationOpp Existing Customer Selling CombinationBOOLEAN50Boolean flag that indicates whether the current step is combinationfalse
ssr_historyopp_existing_customer_selling_cross_saleOpp Existing Customer Selling Cross-SaleBOOLEAN50Boolean flag that indicates whether the current step is cross-salefalse
ssr_historyopp_existing_customer_selling_downgradeOpp Existing Customer Selling DowngradeBOOLEAN50Boolean flag that indicates whether the current step is downgradefalse
ssr_historyopp_existing_customer_selling_expansionOpp Existing Customer Selling ExpansionBOOLEAN50Boolean flag that indicates whether the current step is expansionfalse
ssr_historyopp_existing_customer_selling_renewalOpp Existing Customer Selling RenewalBOOLEAN50Boolean flag that indicates whether the current step is renewalfalse
ssr_historyopp_expansion_amtOpp expansion AmountCURRENCYOpportunity's expansion amountfalse
ssr_historyopp_final_stageOpp Final StageSTRING50Opportunity's current normalized stage, present in selling stepsfalse
ssr_historyopp_initial_amtOpp Initial AmountCURRENCYOpportunity's booking amount in the first opportunity history entry, present in selling stepsfalse
ssr_historyopp_initial_close_dateOpp Initial Close DateDATETIMEOpportunity's close date in the first opportunity history entry, present in selling stepsfalse
ssr_historyopp_late_dateOpp Late DateDATETIMEDate when the opportunity entered the late stage, present in selling stepsfalse
ssr_historyopp_lost_crm_stageOpp Lost Crm StageSTRING50Opportunity's last crm stage, before it was lostfalse
ssr_historyopp_lost_stageOpp Lost StageSTRING50Opportunity's last normalized stage, before it was lostfalse
ssr_historyopp_mid_dateOpp Mid DateDATETIMEDate when the opportunity entered the middle stage, present in selling stepsfalse
ssr_historyopp_nd_amtOpp ND AmountCURRENCYOpportunity's ND amountfalse
ssr_historyopp_nnb_amtOpp NNB AmountCURRENCYOpportunity's NNB amountfalse
ssr_historyopp_one_time_amtOpp one time AmountCURRENCYOpportunity's one time amountfalse
ssr_historyopp_pipeline_amtOpp Pipeline AmountCURRENCYPipeline amount created in stepfalse
ssr_historyopp_pipeline_nameOpp Pipeline NameSTRING150Pipeline name of the opportunityfalse
ssr_historyopp_renewal_amtOpp renewal AmountCURRENCYOpportunity's renewal amountfalse
ssr_historyopp_sale_typeOpp Sale TypeSTRING50Opportunity's sale type, present in selling stepsfalse
ssr_historyopp_stageOpp Stage NameSTRING150Opportunity's stage namefalse
ssr_historyopp_won_amtOpp Won AmountCURRENCYOpportunity's value when closed, present in closed selling stepsfalse
ssr_historystep_ae_count_involvedNumber of AE users InvolvedINTEGER50Count of account executives (AEs) involved in the step as the owner of activities related to the step.false
ssr_historystep_am_count_involvedNumber of AM users InvolvedINTEGER50Count of account managers (AMs) involved in the step as the owner of activities related to the step.false
ssr_historystep_days_pushed_pulledDifference In Days Between The Step Length and Expected Step LengthINTEGERDifference in days between the step length and expected step lengthfalse
ssr_historystep_end_dateStep End DateDATETIMEEnd date of the stepfalse
ssr_historystep_end_ruleStep End RuleINTEGERRule used to determine the end date of the stepfalse
ssr_historystep_expected_length_in_daysExpected Step Length In DaysINTEGERExpected number of days from the step start date to end datefalse
ssr_historystep_handed_off_to_idStep Handed Off To IDSTRING50ID of the users the step was handed off tofalse
ssr_historystep_idStep IDSTRING50Id of the step, specific to every step namefalse
ssr_historystep_length_in_daysStep Length In DaysINTEGERNumber of days from the step start date to end datefalse
ssr_historystep_mgmt_count_involvedNumber of MGMT users InvolvedINTEGER50Count of management (MGMT) users involved in the step as the owner of activities related to the step.false
ssr_historystep_mgr_actStep Manager ActivitiesINTEGERNumber of activities performed during the step by a managerfalse
ssr_historystep_mgr_involvedManager InvolvedBOOLEAN50Boolean flag indicating whether a manager was involved in the step, either as the owner of the step or as the owner of activities related to the step.false
ssr_historystep_mkt_count_involvedNumber of MKT users InvolvedINTEGER50Count of marketing (MKT) users involved in the step as the owner of activities related to the step.false
ssr_historystep_nameStep NameSTRING50Name of the stepfalse
ssr_historystep_next_qual_bucketNext Step Success Prob Quality BucketSTRING50Quality bucket of the next step based on the probability of successfalse
ssr_historystep_next_qual_bucket_numNext Step Success Prob Quality Bucket NumINTEGERQuality bucket of the next step expressed as an integer from 1 to 5 based on the probability of successfalse
ssr_historystep_next_success_probStep Next Success ProbFLOATProbability of successful outcome of the stepfalse
ssr_historystep_other_count_involvedNumber of OTHER users InvolvedINTEGER50Count of other users involved in the step as the owner of activities related to the step.false
ssr_historystep_outcomeStep OutcomeSTRING50Outcome of the step, if end date presentfalse
ssr_historystep_outcome_ruleStep Outcome RuleINTEGERRule used to determine the outcome of the step, if end date presentfalse
ssr_historystep_owner_actStep Owner ActivitiesFLOATNumber of activities performed by the owner of the stepfalse
ssr_historystep_owner_act_capt_lvlStep Owner Activities Capture LevelFLOATAct_capture_level score of the owner of the stepfalse
ssr_historystep_owner_durStep Owner DurationFLOATDuration of activities performed by the owner of the stepfalse
ssr_historystep_owner_expected_durStep Owner Expected DurationFLOATExpected duration of activities performed by the owner of the stepfalse
ssr_historystep_owner_idStep Owner IDSTRING50Id of the owner of the stepfalse
ssr_historystep_owner_prep_factorStep Owner Prep FactorFLOATPrep factor of the owner of the stepfalse
ssr_historystep_owner_ruleStep Owner RuleINTEGERRule used to determine the owner of the stepfalse
ssr_historystep_owner_user_roleStep Owner Standardized RoleSTRING50User role of the owner of the stepfalse
ssr_historystep_received_from_idStep Received From IDSTRING50ID of the user the step was received fromfalse
ssr_historystep_sales_engineer_involvedSales Engineer InvolvedBOOLEAN50Boolean flag indicating whether a sales engineer was involved in the step, either as the owner of the step or as the owner of activities related to the step.false
ssr_historystep_sdr_count_involvedNumber of SDR users InvolvedINTEGER50Count of sales development representatives (SDRs) involved in the step as the owner of activities related to the step.false
ssr_historystep_sequenceStep SequenceINTEGEROrdinal number based on the position of the step in the sequencefalse
ssr_historystep_start_dateStep Start DateDATETIMEStart date of the stepfalse
ssr_historystep_sub_typeStep Sub TypeSTRING50Sub type of the stepfalse
ssr_historystep_successStep SuccessBOOLEANBoolean flag that indicates whether the outcome of the step was successfulfalse
ssr_historystep_success_probStep Success ProbFLOATProbability of successful outcome of the stepfalse
ssr_historystep_users_totStep Users TotalINTEGERNumber of users involved in the step, based on activities and ownershipfalse
ssr_historystkhlds_all_act_countStakeholders All Activities CountINTEGERNumber of activities performed during the stepfalse
ssr_historystkhlds_all_act_eng_countStakeholders All Activities Engaged CountINTEGERNumber of engaged activities performed during the stepfalse
ssr_historystkhlds_all_act_type_auto_email_countStakeholders All Automated Email CountINTEGERNumber of automated emails performed during the stepfalse
ssr_historystkhlds_all_act_type_auto_email_eng_countStakeholders All Automated Email Engaged CountINTEGERNumber of engaged automated emails performed during the stepfalse
ssr_historystkhlds_all_act_type_call_countStakeholders All Phone Call CountINTEGERNumber of calls performed during the stepfalse
ssr_historystkhlds_all_act_type_call_eng_countStakeholders All Phone Call Engaged CountINTEGERNumber of engaged calls performed during the stepfalse
ssr_historystkhlds_all_act_type_email_countStakeholders All Email CountINTEGERNumber of emails performed during the stepfalse
ssr_historystkhlds_all_act_type_email_eng_countStakeholders All Email Engaged CountINTEGERNumber of engaged emails performed during the stepfalse
ssr_historystkhlds_all_act_type_meeting_countStakeholders All Meeting CountINTEGERNumber of meetings performed during the stepfalse
ssr_historystkhlds_all_act_type_meeting_eng_countStakeholders All Meeting Engaged CountINTEGERNumber of engaged meetings performed during the stepfalse
ssr_historystkhlds_all_act_type_nd_countStakeholders All Non Determinable CountINTEGERNumber of activities with unknown type performed during the stepfalse
ssr_historystkhlds_all_act_type_nd_eng_countStakeholders All Non Determinable Engaged CountINTEGERNumber of engaged activities with unknown type performed during the stepfalse
ssr_historystkhlds_all_act_type_no_interaction_countStakeholders All No Interaction CountINTEGERNumber of activities with no customer interaction performed during the stepfalse
ssr_historystkhlds_all_act_type_no_interaction_eng_countStakeholders All No Interaction Engaged CountINTEGERNumber of engaged activities with no customer interaction performed during the stepfalse
ssr_historystkhlds_all_act_type_social_countStakeholders All Social CountINTEGERNumber of social media activities performed during the stepfalse
ssr_historystkhlds_all_act_type_social_eng_countStakeholders All Social Engaged CountINTEGERNumber of engaged social media activities performed during the stepfalse
ssr_historystkhlds_all_adj_durStakeholders All Adj DurationFLOATAdjusted duration of activities performed during the stepfalse
ssr_historystkhlds_all_adj_dur_confStakeholders All Adj Duration ConfidenceFLOATConfidence in the adjusted duration of activities performed during the stepfalse
ssr_historystkhlds_all_adj_dur_prior_stepStakeholders All Adj Duration For The Prior StepFLOATAdjusted duration of activities performed during the prior stepfalse
ssr_historystkhlds_all_adj_dur_ruleStakeholders All Adj Duration RuleINTEGERRule used to determine the adjusted duration of activities performed during the stepfalse
ssr_historystkhlds_all_adj_eng_durStakeholders All Adj Engaged DurationFLOATAdjusted duration of engaged activities performed during the stepfalse
ssr_historystkhlds_all_contacts_countStakeholders All Contacts CountINTEGERNumber of contacts involved in the stepfalse
ssr_historystkhlds_all_durStakeholders All DurationFLOATDuration of activities performed during the stepfalse
ssr_historystkhlds_all_dur_engStakeholders All Duration EngagedFLOATDuration of activities performed during the stepfalse
ssr_historystkhlds_all_first_actStakeholders All First ActivitiesDATETIMEDate when the first activity was performed during the stepfalse
ssr_historystkhlds_all_first_engStakeholders All First EngagementDATETIMEDate when the first engaged activity was performed during the stepfalse
ssr_historystkhlds_all_last_actStakeholders All Last ActivityDATETIMEDate when the last activity was performed during the stepfalse
ssr_historystkhlds_all_last_engStakeholders All Last EngagementDATETIMEDate when the last engaged activity was performed during the stepfalse
ssr_historystkhlds_all_max_title_seniorityStakeholders All Max Title SenioritySTRING50Highest seniority amongst all contacts of the stepfalse
ssr_historystkhlds_all_most_common_title_departmentStakeholders All Most Common Title DepartmentSTRING50Most common department amongst all contacts of the stepfalse
ssr_historystkhlds_all_most_common_title_seniorityStakeholders All Most Common Title SenioritySTRING50Most common seniority amongst all contacts of the stepfalse
ssr_historystkhlds_all_unique_title_deptsStakeholders All Unique Title DeptsINTEGERUnique departments amongst all contacts of the stepfalse
ssr_historystkhlds_all_unique_title_senioritiesStakeholders All Unique Title SenioritiesINTEGERUnique seniority in all contacts of the stepfalse
ssr_historystkhlds_primary_contact_act_countStakeholders Primary Contact Activities CountINTEGERNumber of activities performed by the primary stakeholder during the stepfalse
ssr_historystkhlds_primary_contact_act_eng_countStakeholders Primary Contact Activities Engaged CountINTEGERNumber of engaged activities performed by the primary stakeholder during the stepfalse
ssr_historystkhlds_primary_contact_durStakeholders Primary Contact DurationFLOATDuration of activities performed by the primary contact of the step during the stepfalse
ssr_historystkhlds_primary_contact_eng_durStakeholders Primary Contact Engaged DurationFLOATDuration of activities performed by the primary contact of the step during the stepfalse
ssr_historystkhlds_primary_contact_first_actStakeholders Primary Contact First ActivitiesDATETIMEDate when the first activity by the primary contact was performed during the stepfalse
ssr_historystkhlds_primary_contact_first_engStakeholders Primary Contact First EngagementDATETIMEDate when the first engaged activity by the primary contact was performed during the stepfalse
ssr_historystkhlds_primary_contact_last_actStakeholders Primary Contact Last ActivityDATETIMEDate when the last activity by the primary contact was performed during the stepfalse
ssr_historystkhlds_primary_contact_last_engStakeholders Primary Contact Last EngagementDATETIMEDate when the last engaged activity by the primary contact was performed during the stepfalse
ssr_historystkhlds_primary_contact_title_departmentStakeholders Primary Contact Title DepartmentSTRING50Department of the primary contact of the stepfalse
ssr_historystkhlds_primary_contact_title_seniorityStakeholders Primary Contact Title SenioritySTRING50Seniority of the primary contact of the stepfalse
ssr_historystkhlds_primary_entity_idStakeholders Primary Entity IDSTRING50Id of the primary contact of the stepfalse
ssr_historystkhlds_primary_entity_typeStakeholders Primary Contact Is LeadSTRING50Entity of the primary contact of the step: lead or contactfalse
ssr_historystkhlds_secondary_contact_act_countStakeholders Secondary Contact Activities CountINTEGERNumber of activities performed by the secondary stakeholder during the stepfalse
ssr_historystkhlds_secondary_contact_act_eng_countStakeholders Secondary Contact Activities Engaged CountINTEGERNumber of engaged activities performed by the secondary stakeholder during the stepfalse
ssr_historystkhlds_secondary_contact_durStakeholders Secondary Contact DurationFLOATDuration of activities performed by the secondary contact of the step during the stepfalse
ssr_historystkhlds_secondary_contact_eng_durStakeholders Secondary Contact Engaged DurationFLOATDuration of activities performed by the secondary contact of the step during the stepfalse
ssr_historystkhlds_secondary_contact_first_actStakeholders Secondary Contact First ActivitiesDATETIMEDate when the first activity by the secondary contact was performed during the stepfalse
ssr_historystkhlds_secondary_contact_first_engStakeholders Secondary Contact First EngagementDATETIMEDate when the first engaged activity by the secondary contact was performed during the stepfalse
ssr_historystkhlds_secondary_contact_last_actStakeholders Secondary Contact Last ActivityDATETIMEDate when the last activity by the secondary contact was performed during the stepfalse
ssr_historystkhlds_secondary_contact_last_engStakeholders Secondary Contact Last EngagementDATETIMEDate when the last engaged activity by the secondary contact was performed during the stepfalse
ssr_historystkhlds_secondary_contact_title_departmentStakeholders Secondary Contact Title DepartmentSTRING50Department of the secondary contact of the stepfalse
ssr_historystkhlds_secondary_contact_title_seniorityStakeholders Secondary Contact Title SenioritySTRING50Seniority of the secondary contact of the stepfalse
ssr_historystkhlds_secondary_entity_idStakeholders Secondary Entity IDSTRING50Id of the secondary contact of the stepfalse
ssr_historystkhlds_secondary_entity_typeStakeholders Secondary Contact Is LeadSTRING50Entity of the secondary contact of the step: lead or contactfalse
ssr_historyvi_value_createdValue CreatedCURRENCYValue created during the stepfalse
ssr_historyvi_value_deliveredValue DeliveredCURRENCYValue delivered at the end of the stepfalse
ssr_historyvi_value_repeatValue RepeatCURRENCYRepeat value of the stepfalse

Rules

ModelRule NameSys Doc IdDescriptionIs Default Rule
SsrHistoryOutcomeRecycledOUTCOME_PROSPECTING_RESTARTED_NEW_LOGO129001Restarting prospecting succeeded: another new logo createdfalse
SsrHistoryOutcomeRecycledOUTCOME_PROSPECTING_SELLING_ABANDONED129002Restarting prospecting failed: no more opps created and activities stoppedfalse
SsrHistoryEndPostSalesSupportRecycledEND_CHURNED_LAST_WON_OPP_PLUS_FULL_YEARS130001Postselling ends after a number of full years without existing customer selling opp creationfalse
SsrHistoryEndPostSalesSupportRecycledEND_PROSPECTING_LAST_LOST_NEW_LOGO_PLUS_FULL_YEARS130002Restarting prospecting ends after a number of full years without another new logo creationfalse
SsrHistoryOwnershipPostSalesSupportRecycledOWNERSHIP_ACCOUNTS_CRM_OWNER131001Account owner is the CRM ownerfalse
SsrHistoryOwnershipPostSalesSupportRecycledOWNERSHIP_ACCOUNTS_CRM_OPP_CREATOR_SELLING_STARTED_AT_OR_AFTER_OPP_CREATION131002Selling started at or after the CRM opp creation date, so the CRM creator of the opp becomes the ownerfalse
SsrHistoryOwnershipPostSalesSupportRecycledOWNERSHIP_ACCOUNTS_CRM_OWNER_OVERRIDDEN_BY_ACT_COUNT131003Account owner overridden by owner of the most activitiesfalse
SsrHistoryOwnershipLeadGenOWNERSHIP_LEADS_CRM_CREATOR132001Lead CRM creator becomes the ownerfalse
SsrHistoryOwnershipLeadGenOWNERSHIP_ACCOUNTS_CRM_CREATOR132002Account CRM creator becomes the ownerfalse
SsrHistoryAdjDurationADJUSTED_DURATION_NOT_ENOUGH_ACTIVITY_CAPTURE_LEVEL133001Adjusted duration based on expected duration because owner activity capture level not present or too lowfalse
SsrHistoryAdjDurationADJUSTED_DURATION_NOT_ENOUGH_ACTIVITY_CAPTURE_LEVEL_AND_USED_INDUSTRY_DEFAULT133002Adjusted duration based on expected duration from industry defaults because owner activity capture level not present or too low and not enough representative repsfalse
SsrHistoryAdjDurationADJUSTED_DURATION_ENOUGH_ACTIVITY_CAPTURE_LEVEL_AND_MOST_DURATION_BY_OWNER133003Adjusted duration based on duration because owner activity capture level present and high enough and most activities are performed by the ownertrue
SsrHistoryAdjDurationADJUSTED_DURATION_ENOUGH_ACTIVITY_CAPTURE_LEVEL_BUT_MOST_DURATION_NOT_BY_OWNER133004Adjusted duration based on duration because owner activity capture level present and high enough but most activities are not performed by the ownerfalse
SsrHistoryEndLeadGenEND_LEADS_CRM_CREATEDON134001Lead createdon becomes the end datefalse
SsrHistoryEndLeadGenEND_ACCOUNTS_CRM_CREATEDON134002Lead createdon becomes the end datefalse
SsrHistoryOutcomeLeadGenOUTCOME_NEW_LEAD_CREATED125001New lead created, the the outcome is 'untouched' till activities performedfalse
SsrHistoryOutcomeLeadGenOUTCOME_NEW_ACCOUNT_CREATED125002New account created, the the outcome is 'untouched' till activities performedfalse
SsrHistoryOutcomeProspectingOUTCOME_IGNORED_NO_ACTIVITIES_IN_CREATEDON_PLUS_180_DAYS126001Lead ignored: no activity in 180 days since creationfalse
SsrHistoryOutcomeProspectingOUTCOME_PROSPECTING_ACTIVITY_RECORDED126002Lead prospecting started: first_touch is not Nonetrue
SsrHistoryOutcomeProspectingOUTCOME_LEAD_DISQUALIFIED126003Lead disqualifiedfalse
SsrHistoryOutcomeProspectingOUTCOME_LEAD_CONVERTED126004Lead convertedfalse
SsrHistoryOutcomeProspectingOUTCOME_ABANDONED_NO_MORE_ACTIVITES_IN_LEAD_ABANDONMENT_CYCLE126005Lead abandoned: no activities in lead abandonment cycle days since last touchedfalse
SsrHistoryOutcomeSellingOUTCOME_CRM_ISWON_FLAG_SET_TRUE127001Opp won in CRMfalse
SsrHistoryOutcomeSellingOUTCOME_CRM_ISWON_FLAG_SET_FALSE127002Opp lost in CRMfalse
SsrHistoryOutcomePostSalesSupportOUTCOME_EXISTING_CUSTOMER_SELLING_STARTED128001Postselling successful: existing customer selling opp is createdfalse
SsrHistoryOutcomePostSalesSupportOUTCOME_CHURNED128002Postselling failed: no existing customer selling opp created and activities stoppedfalse